AI Receptionist screens new leads, books appointments, and transfers calls based on your instructions.

Yes! You can set instructions for different caller types, ensuring personalized responses.

Our live agents step in to ensure seamless service when AI encounters complex requests.

◉ We’re glad you asked!     ◉ What sets us apart?    ◉ Whew, so much!
First, we have been handling calls for small businesses since 2015, so we know how to handle new leads and existing clients exceptionally well. Client feedback continues to fuel us.

Second, we used that experience to build an AI-led answering service that’s goal-oriented, easy to setup, personalized, and affordable to small business owners. We layer in our trained human receptionists for added dependability. AI-only services leave callers stranded when the AI gets things wrong. AI isn’t perfect, but we’re not going to pass that imperfection onto you. Our live agents close the gaps, from capturing tricky emails, to handling complex requests, to ensuring seamless service when AI drops the ball. Our human-in-the-loop approach ensures AI Receptionist is the most reliable solution for your business, because you have more important things to worry about.

Lastly, you can count on us for exceptional customer support, simple pricing (per-call pricing keeps your bill predictable — unlike per-minute pricing), and regular new features. Consumer needs and your business needs are constantly changing, and we’re devoted to being your partner in the face of change, not just another vendor.

Once you sign up, we’ll send you a guide to customize your call instructions. Most businesses are up and running within a few minutes, and because our AI is easy to configure, you’ll be ready to take calls almost immediately..

We’ll configure that for you. Calls outside of your set “answering hours” can go to a number you choose, or to voicemail. Or, if you’re using a business phone system like RingCentral or another VoIP, you can set up your forwarding to only send us calls during certain hours. If you’re interested in having humans answer sometimes and AI answer others, let our support team know!

Yes, we can handle any volume. Whether you’re getting a handful or hundreds of calls a day, our AI Receptionist is built to scale with your business. It can simultaneously manage a high volume of calls, ensuring every caller gets immediate attention. And with 24/7 human backup supplied by our team of human receptionists, even the most complex or urgent calls are handled with care.

Yes. Your customers will never hear a busy signal again.

Voicemail is passive — it waits for your customers to leave a message, and then it’s up to you to chase them down. With AI Receptionist, you’re getting a proactive solution that engages callers, ensuring a great first impression.

Our AI answers the call instantly, providing information and assistance on the spot. If our AI encounters something it can’t handle, the call will be immediately transferred to a live human from our team of professional receptionists, ensuring your customer’s needs are met in real-time. No more phone tag!

We do. Our Virtual Receptionist solution is a human-first answering service.

All your calls are prioritized, and the summaries are delivered to you instantly via email, text, Slack, or Teams. If you can’t respond immediately, don’t worry — we email you a complete history of your calls at the end of each day. You won’t miss a thing. Plus, if you have a CRM, Zapier, or Make integration, we send data on every call from our system to yours.

We also gather data on potential new customers and block your spam calls. Our system learns over time, which allows for deep, personal engagement with your customers.

We don’t share your private caller information with other customers. That information is yours and yours alone.